Refund Policy

Introduction

Welcome to Audio Notes Pro. We strive to provide the best experience for our users, and we understand that circumstances may arise where a refund is necessary. Our refund policy is designed to be fair and transparent to both parties involved.

Eligibility for Refund

You are eligible for a refund under the following conditions:

• Unused Credits:

  If you have purchased credits to access our models but have not used any credits from your account, you may request a refund.

How to Request a Refund

To request a refund, please follow these steps:

• Contact Support:

  Reach out to our customer support team via email at software@dyotis.com with your refund request.

• Provide Details:

  - Your full name
  - Email address associated with your account
  - Order ID or transaction ID
  - Reason for the refund request
  

Verification

Our team will review your request and verify if you meet the eligibility criteria for a refund.

Processing Time

Refunds will be processed within 14 business days of approval.

Exceptions

Please note that the following situations are not eligible for a refund:

• If you have used any credits from your account to access our models.
• If you have violated our terms of service or engaged in fraudulent activity.

Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact us at software@dyotis.com. We're here to assist you and ensure that you have a positive experience with our services.

Office

D-242, Unit No. G2, Sector 63, Noida, Uttar Pradesh - 201301